My current 360 console is a replacement for a previous console that was not even in working condition when I bought it. I called customer service and got it fixed. I later suffered the infamous red ring of death and had it sent off to be repaired. Months later it was returned to me, but by that time I had become frustrated and bought a new one, giving the other one to a family member. My new console has now suffered the same fate as the old (red ring of death), and reviews that I am now reading indicate that this is a huge problem for many... read full review »