We sold a very cheap house and did a security switch, as our loans were crossed. They had our other two properties valued at $0 (I don't know how they did this, but that's another complaint) and $90k despite them actually being worth $45k and $160k. We were uncrossing the loans and were told that with these valuations everything would be fine and doable and easy. When they sent out the valuer noone told him we were uncrossing the loans so he valued the house at exactly the amount needed to keep the loans crossed (about $40-50k... read full review »