This complaint is against billing/information given and also against staff performance. Prior to making my reservation online, I called the hotel. I told the woman on duty that we were coming to the dog show and asked if the dogs spent the night in the room and did not come into the hotel if there would be a pet fee. I was told that as long as the dogs didn't come in that there wouldn't be a pet fee. She told me it would be cold up there, and I told her the van was equipped for the dogs as long as it didn't get much below... read full review »