Ordered two pair of the same shoes during a buy one get one 1/2 off sale-1 pair black, 1 pair brown. These rocket scientists ship two pair of BLACK shoes(boxes clearly marked BLACK, order clearly lists 1 pair black, 1 pair brown.)I understand that mistakes happen-inconvenient yes, but not the end of the world. After two weeks and hours of trying to get an answer from their "customer service specialized returns" staff- My options are as follows: a)PAY to return and insure the pair they sent in error. Place another order for... read full review »