My specific problem was a passenger door lock scam that was neatly played by the boss/manager of the day. The girl who had checked my car out three weeks before just sat there and I believe is fully in on this scam. The manager came directly out, saw no dents or other marks on the body and then walked over to the passenger door lock and tried to lock it with the key. He did not try any other lock. It would not lock and he claimed that it was damaged when I had the car. It had not been checked by agent before we took the car and not marked on... read full review »