Dell's service in general is bad.I 'll take it a step further and say that I am completely disgusted with Dell's Software dept. I had to buy a maintenance contract for a year and this is what comes with this paid service-total incompetence and lack of consistency. Every support person I've talked to in the software dept, has been rude, not returned follow up calls for the most part or called back on the wrong day, I have been bullshitted about their product knowledge...to the point where I was instructing the tech who wa... read full review »