I ordered a pair of shoes on November 29, 2009. Finally received the shoes a week later. Opened the box and there were two different shoes. Called customer service was on hold for 13 minutes before anyone assisted me. Was told I could send them back via UPS but it would take two to three business days for them to send me a shipping label via email. Finally received the shipping label and sent the shoes back. Was told I would get the correct shoes via 1 day air. It has been four days no shoes. Called customer service again on hold for 14... read full review »