I just had the worst customer service experience with Expedia! I called this morning to check my policy to see if I could cancel my hotel without cancelling my airfare. They confirmed that I could indeed cancel my hotel and get a $220 refund without disrupting my flight arrangements. So I booked another hotel through another agency, received confirmation from them and then called Expedia to cancel the hotel. It was at that point that they told me that I couldn't cancel the hotel without cancelling the airfare and the airfare wa... read full review »