My relatives and i were booking our tickets through Jetstar website yesterday, we spent good wholed 4-5 hrs sitting in front of the pc just to book the tickets. The error message always pop up when we are making payments. It always state amount owing, and that amount was for insurance (Jetcover). I called in again this afternoon when i faced the same problem while trying to do the booking online, then this customer service officer told me that there's something wrong with their system when the payment cant go through. In order to... read full review »