I had booked 5 tickets on a JetLite flight (Flight Number-S2-402) for 14th December 2010 at 8:40pm. I was really aghast at the kind of service offered by your airline. 2 of my friend reached at 08:05pm and were allowed to board the flight and they requested your person at the frontdesk that 3 of us will be coming in some more time so can they wait. Your Representative said she will try to consider. Then when we arrived (7 minutes later according to her) she was very rude and sarcastic and was trying to show that she has the authority to do... read full review »