Ordered a laptop from Costco on line. Unit sent in oversized box (at least 4 times unit volume) with virtually no packing allowing the unit to freely move around in box. When asking for replacement I was advised they no longer offered the laptop and suggested turning it in for rebate. Item was intended as a gift and am now without at this late date. Also it took an additional email to arouse them into responding to my request. I shall never purchase an item from Costco on line, recognizing the manner in which they handle their products and terse servicing. read full review »