The issue of slowness in irctc web site during 8:00 am is very well known and lots of people have already raised this issue through different media but there is no action taken from govt. side. I just wanted to ask a few things to govt. officials whoever is taking care of this web site, 1. What is the need of agents and a separate web site for them? 2. Why can't we stop cancelling the general tickets or to take 80% of the ticket price in case of ticket cancellation? This will stop the agents to not to hold too many tickets and then... read full review »