Hello Clair Hair/Hairsisters, My name is MS. Jelks. For some YEARS now off and on I've purchase your hair units. I started ordering from Hairsisters in 2001. Most were great, some were not. That goes with the nature of your type online business. I've NEVER had a ploblem with your service (Cust Reps, Questions, Delivery, etc) until just Recently. You must do some positive restructuring of your business practices, if your wish is to stay in business that is. I hope this is of interest to you. Yes it is a READ, but...then... read full review »