bought a cell phone for my son for Christmas on 11-10-10 got it on 11-15-10 12-16-10 screen started having black spaces in it and blue lines called att informed me that warranty will not cover this due to having physical damage being dropped we assured them it was not . but refused to replace palm pre+ unless their technitions determine that this was not physical damage if they decide that it was due to this .charge of 450.00 would be billed to my account.My son has a palm pre+ for just a few days before it goes out being a touch screen thi... read full review »