i pay my payment by phone and they draw from my bank. called and made decembers pymt and they double debit my account 1 for $579.31 and another for $583.36. called and was told they only drafted 1 and told me to send a copy of my bank statement showing on 12/20/10 they did this. call back to make sure they recieved fax and was told yes and was with the dispute team to call back in 2 days so i did and was told that they only took 1 pymt out to fax a copy of my bank statement HERE WE GO AGAIN! this company is nothing but full of frauds, sneeks, and thieves. i wish i would have read about them before this happened! read full review »