My product was never shipped after 3 weeks of waiting. I sent 2 emails to: [email protected] and one to John Swingle at [email protected] who had originally told me my order was being processed. Please alert people to these emails and this website. I could "track" my order only to find out they were being shipped from China and it seemed to be going back and forth between 2 locations: "HEZE: and "Qingdao" and then back to the original location of "HEZE". I contacted MasterCard and put a dispute on the payment read full review »