purchased philips hair clipper on 22 12 10, found unsuitable for use, called back into store to exchange item, sales assistant called the manager who got quite iraite and told me to contact philips. but on the back off the reciepta exchange will be given or a refund.which off both no opction was g iven ihave bought several items made by philips in store, for presants i would now like to no how i can overcome this problem. the sales assistant broke the box seal to check contents YOURS R WILLIAMS i have enjoyed shopping in boots YEOVIL, but it seems customer satisfaction has gone out off the window read full review »