I ordered 2 books from Barnes & Noble.com. Later I received an email saying one book was out of stock but they would send the other. The book never arrived to my post office box. When I checked my credit card bill, they had OVERCHARGED me for the book. I had their email with the amount they were supposed to charge me and tried to dispute it. They replied the email they sent me was wrong. So I was overcharged for a book that never arrived and they won't do anything about it. NEVER USE BARNES AND NOBLE.COM. I no longer shop at the store either. read full review »