This company is not only incompetent but does not care at all about the costumer. I have never had such a horrible shopping experience in my life until I made a purchase from them. What I can't understand is how a company like this can get away with this behavior. I purchased a ring from them, a very special item that was ment for my little sister. I spent all my money on this and told my husband that I did not want a single present for Christmas, that giving this ring to my sister would be my present. I spent weeks searching JTV for the... read full review »