Thought I'd give Sears.ca a try since the product I wanted was not available in their stores. Big mistake! Here's my experience: Dec 13th: I purchased the item online (my husband's only Christmas present), charging to my credit card. My receipt said that I could expect to pick up the product at a Sears store by Dec 17th. Dec 20th: I still had not heard from Sears (I was to receive an email when it was ready) but I was driving near the Sears store so I went in. The Catalogue department could only tell me that it was "in... read full review »