Here is the letter I sent to Sunwing which details are horrible experience with them, I have not received a response from them: "Dear Sunwing Customer Service, I would like to share with you the experience that my husband and I had on December 19th, 2010 flying with Sunwing. We were scheduled on a flight at leave Toronto International Airport at 7:30am. We were flying to Fort Lauderdale to go on a 7 day cruise leaving the port at 6:00pm. This option gave us plenty of time to get there, so we thought. We arrived at the airport at... read full review »