I have a prepaid connection since over 7 years. I have been using GPRS by paying Rs. 98 monthly for 2GB usage. On Dec 17, 2010 it deducted Rs. 262 from my account suddenly when i was on a call and disconnected saying insufficient balance. On Dec 19, 2010 when i gave a complaint i was assured that within 24 working hours the amount will be refunded and i was given a complaint number - 3121835936300 Then i have been regularly following up and they are not responding on phone. Then i started sending emails to support to which they... read full review »