We purchased our Thermospa with assurances of good service, good reliability, low cost for repairs and top quality. It came with one of the screws in a side panel driven in so fare it split the panel. While our kids were playing basketball the ball hit the rounded side of the tub and all the panels came loose. They were stapled in with very short staples. The deluxe insulated cover began to deteriorate and change colors within 6 months and now, 3 years later is discolored and shredding. The pads in each of the corners that you lean... read full review »