I have had 7 sessions with dell techs.3 from hardware, 3 from software and then back to hardware.Hardware said it was a software problem.Software said it was a hardware problem after I paid them 200.00.Since I was last told it was a hardware problem that is covered they said they would give me my money back in 3 days.That was a week ago and no money yet.They sent me another computer after I raised *** enough.It has scratches all over the front of it, not the same as my computer and don't work.When I told them this they responded by saying... read full review »