I called Virgin Mobile in September 2009 to cancel my cellphone as I havent used it in over a year. I was advised on the call that the account has been cancelled and is now a prepaid account. I was not advised that there is any payments outstanding on the account. I found out in December 2009 that Virgin Money had listed a Default on my ITC profile for 'non payment' . I have been battling to get hold of somebody at Virgin Money to completely remove that listing from my profile as it is affecting my ability to apply for... read full review »