I am not satisfied with the fact that i am expected to just wait indefinately for a part to arrive for my tv to be repaired and returned to me. Nobody at Edgars or Mastercare is able to or even bothered to give me a turnaround time. I pay for this appliance maintenance and i dont think i should still have to pay excess when this is the poor service i receive. Yes i have your loan unit but thanks for sending no remote, i need the exercise. Its disgraceful, i believe Edgars should really help me get over my disgust with a voucher at least, bye the way i didnt get my birthday voucher in January either. read full review »