We have been a DirecTV customer for many years. We have an automatic monthly payment for the service taken from our credit card. We didn't discover until November of 2010 that two payments per month starting March 2010 have been charged to our credit card. We called DirecTV immediately upon becoming aware of the problem. They said that they needed proof because their records didn't show the double payment being taken. The payments were being taken on the 13th of each month and then again on the 30th. The erroneous payment is the 13th... read full review »