"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Sfuker)

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Sfuker January 12, 2011
I was erroneously charged an admin fee on my 3G account.On 15 Feb I called Client Services, spoke to Busi Muasa who confirmed that this was an error and that she would get the Upgrades Dept. to reverse the charge.She confirmed that the credit would reflect on my next statement.Do you think any of Busi’s promises were actually fulfilled?No! I called the call centre again this morning & had to wait for over 15 minutes before anyone picked up the phone.This call centre is worse than the City of Jo’burg or Home Affairs!Needless to... read full review »
Filled under: Electronics Location: South Africa

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