I purchased a SUV from them on Janaury 2nd. I left my SUV there as a trade but they had to remove my amplifier and subwoofer. Since it was a Sunday they said they didn't have anyone that could do it, but no problem, you can come pick it up early next week. I went to pick it up on the 4th and discovered that they cut the wires to the amp instead of unscrewing it, which makes it useless without proper wiring. When I questioned them, Bob Ramos told me "oh that's how we do it". That response was ridiculous and unacceptable. He... read full review »