If you really need the textbooks you rent, then don't order from collegebookrenter. While the prices are competitive, the quality of service doesn't compare to some of the other companies. While I usually do business w/Chegg.com and have been very happy, I decided to give collegebookrenter a try. I placed my order on January 4. I received an email order confirmation that afternoon and that is as far as the communication went. I never received a shipment notice or the book. On January 12, I contacted customer service to inquire on the... read full review »