I bought a genuine leather uppers lounge suite in April - May 2009, and the agreement was that I would start paying in July 2009. For sure from July I started paying but as the months go by I noticed that the headrest of the lounge suite were losing colour, since it was still under gaurantee I contacted the store. They promised to send someone to look at the lounge suite and eventually they did after numerous phone call on my side. They then decided to come collect the lounge suite, which they did. This was almost a month ago, apparently the... read full review »