My dad (from Europe) is coming to visit me (to San Francisco) and he bought a vacation package in Mexico on bookit.com . Plans changed and his flight tickets are NOT REFUNDABLE, NON TRANSFERABLE and he has to use them in a year. NOBODY care that he is from Europe and he is not going to fly over the ocean to use his $788 credit for flight with Alaska Airlines (I talked to their customer representitive and had a really great experience. Sadly, they are limited what they can do..). Come on, bookit.com, be more human and not so uptight about... read full review »