First of all your response to my report is incorrect of what transpired since my cancellation. I never received electronic communication advising me of my payment contribution not honored nor that I will be terminated due to non payment or back dating my termination date and advising that you will reverse claims paid. I did request a copy of such notification if it exists. I have not recived a copy of such notification. The membership guide you are reffering to, I did not receive or recall reading, I would have expected you to advise me of... read full review »