"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Dazed and Delighted)

eDreams
Dazed and Delighted January 17, 2011
I have booked with eDreams before and hadn't had a problem until this week. Right before I book my flight, I reviewed the cost and accepted the charges, etc for the flight. I receive my confirmation email a few minutes later and noticed that there is a fee for the travel agency that WAS NOT listed under the agreement statement i accepted. I emailed customer service and the claims department, only to receive condescending emails that state the airline charge was noted upon confirmation. NO IT WAS NOT. The charge was added AFTER I... read full review »
Filled under: Travel Location: Germany

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