Two years ago (2009) I had went to a Tim Hortons late at night and the only food they had left were Jelly Donuts. I ordered one and it was harder than a rock, and so I spoke to the only women working there. She proceeded to be extremely rude and told me to stop bothering her (keep in mind, there was NOBODY out at that time). I am a teenager and am sick of workers thinking that I am not a customer that they have to treat with respect. I e-mailed the head office stating how it is never fresh and my donut was so hard that it was not edible... read full review »