An employee of ours rented a car from Thrifty Car Rental. They were hit by another vehicle and were not at fault whatsoever! The other party's insurance was supposed to cover all damages and expenses. Shortly after, we start receiving calls from a lady with Subrogation Management about fees that we must pay. I told her we were not at fault and that she must speak with the other party's insurance company. She proceeded to call me, stating they have denied payment for Diminution of Value and a $300 Administrative Fee. I continued to... read full review »