My name is Jack Loggenberg, employed by Solidarity, the union. I fly regularly for busibness and private purposes. On flight SA366 (Seat 11F) on 18 January, the cabin crew leader, a tall black woman, was extremel rude and abrupt with passengers. The passengers in general were exteremely upset and grumpy about the treastment. There were loud comments at disembarking and several individuals approached the rest of the crew. in my specific case: I normally travel with my laptop, as I work during the 2 hour flight to Cape Town. I also have... read full review »