We were involved in a car accident in Boksburg, on the way to the airport, when another vehicle bumped us! Phoned Outsurance straight away as they are our insurance brokers, got a claim nr straight away(this person was very professional and fast), and luckily we have a hire car option, we were taken to the airport to AVIS to get a car, but they needed a reference nr from Outsurance before we can get a car... Well the accident happend just after 11:00am and by 14:00 we were still waiting on the reference nr!!! Every time we called the call... read full review »