"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Kiliang)

SAA
Kiliang January 19, 2011
I booked a return flight for 2 to Cape Town. I submitted the booking and R4536 was deducted from my credit card (confirmed by an sms to my phone). An error message then popped up to tell me that SAA had a problem with their booking system. On receipt of this I mailed SAA about this. They replied a week later to say they refunded me the money and that I must rebook online. Online prices for the same flights are now R8500 but SAA flat our refuse to fix the problem and rebook my flights at the correct price. I have problems with SAA every time I have flown with them. I am a frequent flyer and will NEVER fly SAA again. Their attitude stinks!! read full review »
Filled under: Travel Location: South Africa

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