This company does not comply with FOS (Financial Ombudsmen Service) so don't think you can use the Ombudsmen to assist in resolving your issues. I paid a serious premium to insure my household goods during storage and relocation from Sydney to Brisbane. During storage or transport a box of goods was lost and some of the furniture was damaged. Liberty have gone out of their way to not pay the claim. Every time I comply with their request for more information they find another excuse not to pay the claim. The insurance policy was sold by... read full review »