When in need, trust dial direct to let you down. Yesterday (22/01/2011), when my car came to a halt, the first people l could call, were dail direct (which l am insured with and pay my instalment, never defaulting), as when l signed up, l was told l have *road side assistance* 24 hours. Only yesterday, at 8pm, stuck on a dark on-ramp onto the N1 north, was l adviced they will *not assist me* of l didnt have **cash-up front**. In a moment of desperation, stuck in a very unsecure place, when you need your insurance most! The... read full review »