copy of letter to owner/managr Dear Mr. Johnson: As you may recall, I stopped by your station on December 23 to fill up my Toyota and have your people check fluids and tires–my usual practice (for several years) before a trip. Your young attendant told me I needed some fluid in the windshield wiper receptacle and he would add water. When I expressed concern, he said there was enough fluid still in it to be safe. He was wrong. Two nights later while I was visiting in the San Antonio area, the receptacle froze, burst and... read full review »