A package was sent me from the UK. it was a return and repair but I did not know I had to declare that so customs wanted to charge me. I eventually got hold of Bradley Johnson who was extremely helpful in trying to help me.Unfortunately customs being really stubborn I ended up paying the extra tax as i desperately needed the package which i did express to the call centre and was promised delivery friday afternoon 3or 4pm. When I called at 4pm they had not even left the airport yet. 6pm and the airport is closed my package is still there... read full review »