My switch to Verizon FIOS has been nothing but a nightmare since day 1. Was promised certain services and after receiving first bill contacted them. Will admit they did finally decide to credit my bill almost the cost difference for the premium channel package hboiwever it took me threatening to return to competitor cable firm. Fast forward a few months - had problem with my local HD channels, notified via phone (never did reach anyone) and via on line support. Magically the problem disappeared which lead me to belive something was done... read full review »