I ordered a birthday cake and cupcakes for my son's party from here, gave Sandra (the partner) specific instructions and photos of the cake/cupcake that I wanted done. It was an image I found on the internet of a 2 tier cake with a boy holding his toys - I asked for exact replicas, except customizing only the name and the toy, repeatedly asking if it was possible to do. I got a very positive response each time and assured she could do it. The evening before the birthday party, she dropped off the order at the hotel, we had asked her to... read full review »