"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Alliecat55)

www.FragranceX.com
Kim Pettinger January 25, 2011
Purchased 4 bottles of Black Cashmere. Received 4 bottles of Cashmere Mist. Contacted FragranceX by email, and then by phone. Was told by the CSR that the shipping fee would be reimbursed to me because they had made the error (as stated on their website). Was told that they didn't issue return labels to Canada, and that I would be reimbursed for my costs to return the incorrect items back to them. I had to phone them to get a refund for 4 bottles, they originally only reimbursed me for 5. They kept back $5.95 for their shipping costs. I... read full review »
Filled under: Lifestyle Location: United States

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