Feb 2010, our cable goes out due to storms. It is Superbowl weekend and I called to discuss outage, I was told it would be repaired by Thursday. Thursday I find out all the neighbors are repaired and confirmed, a tech will be Friday. Friday, yup, you got it...no show. I cancelled the service and had DISH installed. We do however KEEP the internet. During the techs visit the following Tuesday, six days later, he informs us we have a deteriorated cable from the pole and lose a substantial amount of transfer so we need to have Suddenlink replace... read full review »