USER REVIEWS (Brooks35)
Expedia
My flights were cancelled by American and Turkish Airlines due to weather. After three calls to Expedia and two to the airlines - no refund. Expedia has said they will contact the airline to request a refund three times but in the six weeks since the original flights still no progress. I spoke to three different customer service reps and two supervisors. I have gotten two different trouble ticket tracking numbers and nobody seems to be able to find any information about any previous calls. And to top it all off the last supervisor I spoke to was barely understandable - I had to keep asking her to repeat herself to be understood. Have a nice day. read full review »
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