Santander is stealing my money. They are applying my principle payments towards interest. I cannot understand their english and it is impossible to speak with a supervisor. After 30mins on hold, they hung up on me. They have lost payments and have charged me a "late fee". I do not own the balance that they say and they will not allow me the pay off that is on my statement without charging me interest. I am very unhappy. I dont know what to do to 'fix' this. I am currently on the phone with the department of... read full review »