My router quite Friday night. No phone, no Internet. Called Saturday morning. Recording tested the line, made appointment for Saturday between 8am and 8pm Nobody showed up or called. Called Saturday night, recording made appointment for Sunda 8am to 8pm. I found an ATT by accident. The guy had my address but no idea what the problem was. He tested the OUTSIDE line and said everything OK. Cannot test inside. Called again. They tell me they'll send an INSIDE technician Monday betwee 4 and 8pm. This is INCOMPETENT handling of a technical call, and in the end (IF they fix it) without phone for 3 DAYS !!! read full review »